A dispatch service provider represents an owner-operator and does most of the back-office work. For an owner-operator, using dispatch services is a smart way to optimize the business.
A dispatch service provider represents the interest of your business and is responsible for:
• A finding of truckloads; This might be the most beneficial part for small businesses if you do not have a list of clients yet, and you want to keep your trucks loaded.
• Negotiating lucrative freight rates for you;
• Solving issues that may arise while you are on the road;
• Doing paperwork, like payment processing.
Not all companies provide the same amount of services. Before signing a contract, you need to know what kind of services your professional needs.
However, working with dispatchers may be an excellent investment, especially if a company does most of the back-office work, from finding loads to invoicing.
Our team ensures seamless operations by offering reliable support, clear routes, and constant availability for your transportation needs.
Most companies have two payment options. First is a flat rate, and the second is a specific percent of the load. You can negotiate the payment method and frequency of payments with the company.
Get answers to common questions about flatbed trucking and transportation services.
A 24/7 dispatch service means our team is available around the clock to coordinate shipments, handle updates, and respond to any issues—day or night. At Otaman Trans Group Inc., this ensures your freight keeps moving smoothly and you always have support when you need it.
24/7 dispatch service keeps your shipments on track at all times—reducing delays, improving response time, and allowing for real-time updates. For your business, it means faster issue resolution, better scheduling flexibility, and peace of mind knowing support is always just a call away.
At Otaman Trans Group Inc., our 24/7 dispatch service is included in our standard offerings—there are no additional charges for around-the-clock support. This ensures that your shipments are continuously monitored and any issues are addressed promptly, providing you with seamless and reliable service at all times.
Yes, at Otaman Trans Group Inc., you can request specific loads based on your truck type, availability, and preferred routes. Our dispatch team works closely with drivers and carriers to match them with suitable freight, ensuring efficient hauls and maximum earnings. Just let us know your preferences, and we’ll do our best to accommodate.
If there’s an issue on the road—like a breakdown, delay, or route change—our 24/7 dispatch team is here to help immediately. We coordinate support, communicate with shippers or receivers, and work to resolve the problem quickly to keep your shipment on track. At Otaman Trans Group Inc., you're never alone on the road.
You can track your shipments through our dispatch team, who provide real-time updates via phone, email, or text. For frequent clients, we also offer custom tracking solutions upon request. At Otaman Trans Group Inc., we make sure you always know where your freight is and when it will arrive.